Q: How long does it take to design and build a
website?
A: The time it takes to produce
a website depends on the size and complexity of your site. Our basic websites typically
takes around 4 weeks from inception to launch. If you have a deadline in mind we
will endeavour to meet it for you. We’ll never compromise the quality of your website
by rushing jobs!
Q: Will my website work on all devices such as
mobile phones, iPads and tablets?
A: All our websites use responsive
designs which ensures your website will work on all devices. We also provide services
for building mobile only websites.
Q: Are there any lock-in contracts?
A: No.
Q: Are there any ongoing cost?
A: We offer 12 months support and
maintenance on all our plans. After this initial period we have yearly support and
maintenance plans available.
Q: Will we need to have a meeting in connection
with the website design?
A: Yes. We like to meet all our
clients face to face as we feel it’s important to build a long and lasting relationship.
In cases where our clients are busy running their businesses we can complete our
consultations over the phone and by email.
Q: What about once my website design is complete?
A: We fully support any website
we build. Any problems you encounter are swiftly dealt with through our Support page. We’re always happy to talk to our client
about enhancements to their websites and other development projects they may feel
will take their business to new heights.
Q: Do I own my website or am I just renting?
A: All websites we build for our
clients are their property. If, at a later date you wish to move you website to
another provider we’ll send you a copy of all your files. Any open source software
used in your site is covered by the
GNU GPL license.
Q: How do I get Support?
A: Our
Support page outlines our simple procedures for you to get help. From straight
forward advice to critical support for your website we have it covered 24/7.
Q: Do I have to have my own domain name and hosting?
A: No. We can provide you with hosting
at our Sydney data centre. We can also take care of registering your domain name
too. If you already have a domain name and hosting you can use them or transfere
to us.
A: A domain name is your address
on the internet. Typically this would be something like yourcompany.com.au. We can
register a domain name on your behalf.
Q: What is web hosting?
A: Web hosting is a service that
allows your website to be viewed on the Internet. Our data centre is based in Sydney.
Q: Can I get email with my website?
A: Yes. All our plans come with
email addresses e.g. joe@your-domain.com, info@your-domain.com
Q: I already have a website and I need it updated,
can you help me?
A: Yes, we would be happy to look
at your existing website and give you a quote for updating it.
A: Search Engine Optimisation is
the process of affecting the visibility of a website in a search engine's "natural"
or un-paid ("organic") search results. In general, the higher ranked on the search
results page the more visitors the website will receive from the search engine's
users. We only use approved (white hat) techniques to achieve you results in search
engine rankings. Content is king where SEO is concerned! Can you write the content
for my site (copywriting)? We don’t directly write your content, however we do have
preferred copywriters on hand if you’d like us to handle it for you.
A: Yes. We do offer a copywriting
service.
Q: How much does a bespoke (custom) website cost?
A: This can vary depending on things
such as how big the website is (number of pages) and the features and functionality
that is included in the website. Our consultation and analysis of your requirements
will form an accurate view of what your needs are and how much this will cost.
A: Google My Business puts your
business info on Search, Maps and Google+ so that customers can find you, no matter
what device they're using.
Give customers the right info at the right time, whether that be driving directions
to your business in Maps, hours of operations in Search or a phone number they can
click to call you on mobile phones.
Google My Business helps you build a loyal fan base. Your customers can show their
appreciation with ratings and reviews, use the +1 button to endorse your content,
and re-share your Google+ posts across the web.
A: Google Analytics is a service
that generates detailed statistics about a website's traffic and traffic sources
and measures conversions and sales. It's the most widely used website statistics
service.
A: Google Webmaster allows us to
submit and check your sitemap, check your websites indexing status and optimize
the visibility of your website.
